Ratings & Reviews

Overall Rating

(74 reviews)
98.6% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Kassandra C. - |Recommended: YesGreat place — Everything has been great since we moved in
response from property -Thank you for taking the time to review our community! We are happy to know you are happy in your new apartment home. We look forward to a great year in 2022.
submitted by Jacqueline H. - |Recommended: YesWonderful Apartments and Community — Feels like home from the moment you walk into your new living space. The professionalism and friendliness of staff have made this an easy move and transition for our family. We are so happy to be part of the Balsam Place
response from property -Thank you Jackie! Can't wait to meet your new addition :p
submitted by Lambrini V. - |Recommended: YesExcellent apartment complex — I would recommend Balsam to anyone and everyone. Very friend staff and neighbors. I have been here for over a month and have yet to even hear any noise from another unit
response from property -Thank you for taking time to review we appreciate your kind words.
submitted by Charles W. - |Recommended: YesBalsam Place is like living at a resort — We love living at Balsam Place. The people here are very friendly. It's a community where neighbors gather at the fire pit, in the club house and out by the grills to watch the Patriots. The surroundings are beautiful and the area is quiet. I called maintenance for a small item and it was taken care of within the hour. The people who work here are extremely nice and welcoming. We are very happy and would highly recommend it.
response from property -Thank you for the great review! We appreciate you.
submitted by Mary P. - |Recommended: YesAmenties — There is something for everyone at Balsam. From the community gardens, pet area, pool, and quiet gazebo sitting area near a fountain to the grill area with TV and the clubhouse, this place is a gem. The walking and mountain biking trails adjacent to the property are what really brought me here. I can walk to coffee shops, the grocery and the town park too. The maintenance staff are discerning and want to make Balsam a showplace. Thank you The office staff is conscientious and aware. Thank You
response from property -Thank you for the kind words and great review! We appreciate you!
submitted by Carol M. - |Recommended: YesI love everything about the property except the sound insulation from above. The tennants above me are very loud and it is very disturbing especially when it occurs between 10 00pm and 6 00am. — I love everything about Balsam Place except the noise insulation from the above units is not really acceptable given that it is newer construction. I am hopeful though that the management will assist in addressing my concerns to the tenants above me and that a resolution will occur very soon.
response from property -Thank you for taking the time to leave us a review, Carol! We appreciate your feedback, as this helps us improve the service we provide. If you ever have concerns, please feel free to contact the leasing office and we will do our absolute best to help!
submitted by Christopher B. - |Recommended: YesLike Hotel Living In The Best Way — I’m not sure what this apartment complex rates for people coming from other luxury apartment complexes, but coming from a long line of non luxury apartments, this is top quality to me. I have worked for years in the hotel industry and this reminds me of living at a high end hotel. Solid fixtures, HVAC system, pool, gym, gorgeous grounds, and on top of that, an incredible view from my deck. The staff are all very nice, moving in was easier than any move I’ve made before, and I look forward to coming home, AND staying in. Love it here
response from property -Thank you for taking the time to leave us a review, Christopher! We're so happy you've been enjoying your apartment and the community. If you ever need anything, please do not hesitate to reach out to the office!
submitted by Mary G. - |Recommended: YesLove living at Balsam — We would say we love it Grounds are kept very nice. It's quiet here.
response from property -Thank you for taking the time to leave us a review, Mary! We're happy you're enjoying the community.
submitted by Erin K. - |Recommended: YesThe grounds are beautiful and well maintained — I've only just moved in but I have been extremely impressed so far. The grounds are beautifully maintained and the apartments look and feel brand new on both the inside and outside. The staff has been professional and friendly and the other residents have been welcoming.
response from property -Thank you for taking the time to leave us a review, Erin! We're excited to have you join our community! Please let us know if there's anything you need while you continue to get settled.
submitted by Norman M. - |Recommended: YesWork order for garage — Outstanding job done so quickly done by Patrick Thank you
response from property -Thank you for taking the time to leave us a review! We'll be sure to let Patrick know you were satisfied with his work!
submitted by Adam R. - |Recommended: YesFeels Like A Dream — We moved in a week ago and feel so at home already. The unit feels fresh and brand new, the grounds are beautiful, and everyone is so friendly We had one maintenance request and it was addressed very quickly. We wake up and think how lucky we are to live at such an amazing community
response from property -Thanks for taking the time to leave such a great review, Adam! We're so happy you're enjoying your new home. If you ever need anything, just let us know!
submitted by Megan M. - |Recommended: YesExcellent place to live, dog friendly — Living here has been great for the month we have been here for
submitted by Paul G. - |Recommended: YesJust moved in - We love it — The apartments are extremely nice, but more importantly the people in the community are friendly. The property is immaculate and the amenities are bountiful.
submitted by Latina R. - |Recommended: YesWelcome Home — The overall atmosphere that consists of safety, location, amenities, property updates, staff.
submitted by Emily C. - |Recommended: YesAmazing Community — The people are trustworthy, nice, and the amenities are amazing. Other than the low water pressure in the shower, this place is GREAT for a luxury apartment. We love it here

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Balsam Place, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Balsam Place, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose